Read the full terms first

Before accepting a bonus, find the complete terms and check that you meet the eligibility conditions. A headline amount does not explain wagering, expiry, game restrictions or what happens when you withdraw.

Check account eligibility and the casino’s listed operator separately. A promotion does not establish a website’s authorisation.

The terms that change the offer

Questions to answer before accepting a bonus
ConditionQuestion
Wagering requirementWhat amount is multiplied: the bonus, the deposit, or both?
Eligible gamesWhich games count, and at what contribution rate?
Maximum stakeDoes a per-bet limit apply while the bonus is active?
ExpiryWhen does the offer end, and which time zone applies?
Withdrawal restrictionsWhat happens to the bonus or winnings when you withdraw?
Eligibility and exclusionsAre there residence, account, payment-method or previous-customer restrictions?

If a condition is unclear, ask the operator to explain it in writing before accepting.

Save the version you accepted

Keep the full dated terms, promotion identifier and relevant account messages. A screenshot of the headline amount alone may omit conditions that matter in a dispute.

If a dispute remains unresolved, follow the complaint process.

You can decline a bonus

You do not need to accept an offer. Avoid increasing a deposit or extending a session solely to meet wagering conditions. Read about limits, self-exclusion and support if gambling is becoming difficult to control.

Sources & review notes

Follow the references below to read the official material. A source-check date is separate from a law’s effective date or a licence’s validity period. Read how we use official sources.